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When it comes to delivery and storage logistics, Total Express is a specialist in complete solutions for your business. We have a range of services that can be customized according to your needs.

Virtual assistant

Hi, I'm Eva.

Eva has a new look and is ready to answer your questions quickly and easily. can help you, the customer, with tracking your order... And for you, the retailer, who still doesn't send your orders with Total, it can guide you

Whether you are a new client or someone using our services, Eva is here to make your journey even more incredible. Always available to offer personalized support. Whether through quick responses or detailed guidance.

Hi, I'm Eva.

Virtual assistant

Eva has a new look and is ready to answer your questions quickly and easily. can help you, the customer, with tracking your order... And for you, the retailer, who still doesn't 
send your orders with Total, it can guide you

Whether you are a new client or someone using our services, Eva is here to make your journey even more incredible. Always available to offer personalized support. Whether through 
quick responses or detailed guidance.
 

Still needs help?

Talk to Eva, our virtual assistant
TALK TO EVA
      General
        How do I speak to Total Express?

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        Why is my order in the status “Tax issues”?

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        This is placeholder text. If you are reading this, it is here by mistake and we would appreciate it if you could email us with a link to the page you found it on. This is placeholder text. If you are reading this, it is here by mistake and we would appreciate it if you could email us with a link to the page you found it on. 

        My address is incorrect or incomplete. How do I fix it?

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        This is placeholder text. If you are reading this, it is here by mistake and we would appreciate it if you could email us with a link to the page you found it on. This is placeholder text. If you are reading this, it is here by mistake and we would appreciate it if you could email us with a link to the page you found it on. 

        Who is Total Express and what services are provided?

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        This is placeholder text. If you are reading this, it is here by mistake and we would appreciate it if you could email us with a link to the page you found it on. This is placeholder text. If you are reading this, it is here by mistake and we would appreciate it if you could email us with a link to the page you found it on. 

        Tracking
          Can I track my delivery?

          A descriptive and long placeholder heading

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          This is placeholder text. If you are reading this, it is here by mistake and we would appreciate it if you could email us with a link to the page you found it on. This is placeholder text. If you are reading this, it is here by mistake and we would appreciate it if you could email us with a link to the page you found it on. 

          What does “difficult to access urban area” mean?

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          This is placeholder text. If you are reading this, it is here by mistake and we would appreciate it if you could email us with a link to the page you found it on. This is placeholder text. If you are reading this, it is here by mistake and we would appreciate it if you could email us with a link to the page you found it on. 

          Why can't I track?

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          This is placeholder text. If you are reading this, it is here by mistake and we would appreciate it if you could email us with a link to the page you found it on. This is placeholder text. If you are reading this, it is here by mistake and we would appreciate it if you could email us with a link to the page you found it on. 

          I tracked my order and it says it was not delivered due to “absence”, but I was there. How to resolve this?

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          This is placeholder text. If you are reading this, it is here by mistake and we would appreciate it if you could email us with a link to the page you found it on. This is placeholder text. If you are reading this, it is here by mistake and we would appreciate it if you could email us with a link to the page you found it on. This is placeholder text. If you are reading this, it is here by mistake and we would appreciate it if you could email us with a link to the page you found it on. This is placeholder text. If you are reading this, it is here by mistake and we would appreciate it if you could email us with a link to the page you found it on. 

          This is placeholder text. If you are reading this, it is here by mistake and we would appreciate it if you could email us with a link to the page you found it on. This is placeholder text. If you are reading this, it is here by mistake and we would appreciate it if you could email us with a link to the page you found it on. 

          I tracked it and saw that my order had not been updated for many days.
What do I do?

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          This is placeholder text. If you are reading this, it is here by mistake and we would appreciate it if you could email us with a link to the page you found it on. This is placeholder text. If you are reading this, it is here by mistake and we would appreciate it if you could email us with a link to the page you found it on. 

          I tracked my order and the system says “Transfer to”.
What does that mean? What should I do?

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          This is placeholder text. If you are reading this, it is here by mistake and we would appreciate it if you could email us with a link to the page you found it on. This is placeholder text. If you are reading this, it is here by mistake and we would appreciate it if you could email us with a link to the page you found it on. This is placeholder text. If you are reading this, it is here by mistake and we would appreciate it if you could email us with a link to the page you found it on. This is placeholder text. If you are reading this, it is here by mistake and we would appreciate it if you could email us with a link to the page you found it on. 

          This is placeholder text. If you are reading this, it is here by mistake and we would appreciate it if you could email us with a link to the page you found it on. This is placeholder text. If you are reading this, it is here by mistake and we would appreciate it if you could email us with a link to the page you found it on. 

          Delivery
            How does the delivery of my orders work?

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            This is placeholder text. If you are reading this, it is here by mistake and we would appreciate it if you could email us with a link to the page you found it on. This is placeholder text. If you are reading this, it is here by mistake and we would appreciate it if you could email us with a link to the page you found it on. 

            If I am not at home on the day of delivery, will Total Express charge new shipping?

            A descriptive and long placeholder heading

            This is placeholder text. If you are reading this, it is here by mistake and we would appreciate it if you could email us with a link to the page you found it on. This is placeholder text. If you are reading this, it is here by mistake and we would appreciate it if you could email us with a link to the page you found it on. This is placeholder text. If you are reading this, it is here by mistake and we would appreciate it if you could email us with a link to the page you found it on. This is placeholder text. If you are reading this, it is here by mistake and we would appreciate it if you could email us with a link to the page you found it on. 

            This is placeholder text. If you are reading this, it is here by mistake and we would appreciate it if you could email us with a link to the page you found it on. This is placeholder text. If you are reading this, it is here by mistake and we would appreciate it if you could email us with a link to the page you found it on. 

            How to start my e-commerce?

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            This is placeholder text. If you are reading this, it is here by mistake and we would appreciate it if you could email us with a link to the page you found it on. This is placeholder text. If you are reading this, it is here by mistake and we would appreciate it if you could email us with a link to the page you found it on. 

            How does the payment work?

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            This is placeholder text. If you are reading this, it is here by mistake and we would appreciate it if you could email us with a link to the page you found it on. This is placeholder text. If you are reading this, it is here by mistake and we would appreciate it if you could email us with a link to the page you found it on. 

            When will my order be delivered?

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            This is placeholder text. If you are reading this, it is here by mistake and we would appreciate it if you could email us with a link to the page you found it on. This is placeholder text. If you are reading this, it is here by mistake and we would appreciate it if you could email us with a link to the page you found it on. 

            Deliveryman
              How to be a Total Express delivery person?

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              This is placeholder text. If you are reading this, it is here by mistake and we would appreciate it if you could email us with a link to the page you found it on. This is placeholder text. If you are reading this, it is here by mistake and we would appreciate it if you could email us with a link to the page you found it on. 

              What is Total Clube and how does it work?

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              This is placeholder text. If you are reading this, it is here by mistake and we would appreciate it if you could email us with a link to the page you found it on. This is placeholder text. If you are reading this, it is here by mistake and we would appreciate it if you could email us with a link to the page you found it on. 

              What are Total Clube's bronze, silver and gold categories?

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              This is placeholder text. If you are reading this, it is here by mistake and we would appreciate it if you could email us with a link to the page you found it on. This is placeholder text. If you are reading this, it is here by mistake and we would appreciate it if you could email us with a link to the page you found it on. 

              Do I need to hire any of Total Clube’s services?

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              This is placeholder text. If you are reading this, it is here by mistake and we would appreciate it if you could email us with a link to the page you found it on. This is placeholder text. If you are reading this, it is here by mistake and we would appreciate it if you could email us with a link to the page you found it on. 

              Quem paga pelos serviços contratados?

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              Service
                Como começar meu e-commerce?

                A descriptive and long placeholder heading

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                This is placeholder text. If you are reading this, it is here by mistake and we would appreciate it if you could email us with a link to the page you found it on. This is placeholder text. If you are reading this, it is here by mistake and we would appreciate it if you could email us with a link to the page you found it on. 

                My order arrived, but I couldn't find the invoice.

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                This is placeholder text. If you are reading this, it is here by mistake and we would appreciate it if you could email us with a link to the page you found it on. This is placeholder text. If you are reading this, it is here by mistake and we would appreciate it if you could email us with a link to the page you found it on. 

                My order arrived damaged. What should I do?

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                This is placeholder text. If you are reading this, it is here by mistake and we would appreciate it if you could email us with a link to the page you found it on. This is placeholder text. If you are reading this, it is here by mistake and we would appreciate it if you could email us with a link to the page you found it on. 

                How to be a Total Express delivery person?

                A descriptive and long placeholder heading

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                This is placeholder text. If you are reading this, it is here by mistake and we would appreciate it if you could email us with a link to the page you found it on. This is placeholder text. If you are reading this, it is here by mistake and we would appreciate it if you could email us with a link to the page you found it on. 

                Still needs help?

                Talk to Eva, our virtual assistant

                TALK TO EVA