Our Culture
We democratize access to goods and logistics services by bridging distances in an increasingly connected world. Careers at Total Express: Where Values Drive Success. At Total Express, we are committed to developing and embracing a culture that nurtures core values, strengthening not only our services but also our teams and workplace environment.
Ownership Mindset
We always strive to strengthen and ensure the longevity of our business. We prioritize excellence, agility, long-term planning, and responsible, transparent management.

Grit
We overcome challenges with determination to get things done. Our focus is on doing our best, driving necessary changes, optimizing resources, developing strategies, understanding our roles, and basing our performance on data.

Customer Empathy
We understand our business and our customers’ needs, always aiming to exceed their expectations. We anticipate and meet customer needs by actively listening, adding value, and building lasting relationships.

Respect for People
We honor individuality and diversity by fostering a challenging environment aimed at collective growth. We develop our people by promoting transparent communication, inclusion, work-life balance, and professional growth.

Team Spirit
Our teamwork enables us to achieve lasting results and overcome challenges that couldn’t be tackled alone. We foster synergy, prioritize company goals, value talent, maintain a positive work environment, and engage the team around common objectives.

Culture of Innovation
We foster innovation and intrapreneurship to exceed our customers’ expectations. We promote innovation, entrepreneurial spirit within the company, and continuous learning—embracing change and creating transformative solutions.


MANIFESTO
Manifesto
YOUR JOURNEY STARTS HERE
YOUR JOURNEY STARTS HERE
Total Express is our name.
But it’s also our identity.
We are “Total” in the reach of our deliveries because we know this country like no other company does. We understand the roads, routes, and connections needed to reach every city in this vast Brazil.
We are “Total” in the satisfaction we provide to every customer, from small and medium e-commerce businesses to large companies across various industries with complex and diverse operations.
We are “Total” in recognizing new market demands and investing continuously in technology and process modernization to keep earning the trust of people and businesses alike.
So maybe you’re wondering: why does our company strive to be “Total” in so many ways?
Simple. Because that’s how we can also be Express.
Agile, efficient, and punctual in a time of endless connections.
Where people connect with people, who connect with companies, who connect with a world that’s always evolving.
We are Total. We are Express. We are Total Express.
And we work to provide the best experience to each of our customers, in every one of their connections.
Total Express: Connecting businesses and bringing people closer.
Total Diversify
You and I are totally different, and that’s what makes it amazing!
At Total Express, diversity is a core commitment in our culture. To foster an inclusive and welcoming work environment for all our employees, we created the Diversifica Total Committee, aimed at breaking down barriers, challenging stereotypes, and promoting equal opportunities while celebrating the richness of our differences.
Here, we cultivate a workplace built on respect, empathy, and equity for our employees, partners, and customers, ensuring everyone feels comfortable being their authentic selves in a culture where diversity is embraced and valued at every level.
The term "Diversify" represents change, transformation, and the pursuit of a more inclusive company—one that is open to differences and ready to embrace a diversity of ideas, cultures, and perspectives.
The term "Tota"" symbolizes the full and harmonious integration of everyone around the ideal of diversity, creating a culture that values each individual as an essential part of the whole."

Diversidade
Frentes de atuação do Comitê Diversifica Total
I AM TOTAL
We foster a connection among all employees by promoting a culture of appreciation, enhancing team satisfaction through an engagement, recognition, and rewards program, and encouraging participation in Total Express initiatives across internal and external communication channels, as well as company activities.
The campaign is designed for employees who, by participating in the actions offered by Total, will earn points that can be redeemed for prizes based on their accumulated score.
Additionally, you’ll be part of an environment that:
- Values diversity and allows you to be your authentic self with respect for your individuality.
- Offers development programs.
- Encourages employees to take part in our internal recruitment processes.
- Creates opportunities to join us in our social projects.
We promote connection among employees with a culture of appreciation, through engagement, recognition, and rewards programs. We encourage participation in Total Express initiatives through communication channels. The campaign allows employees to accumulate points by participating in actions, exchangeable for prizes. Furthermore, we offer an environment that values diversity, respects personalities, has development programs, fosters internal selection processes, and creates opportunities in social projects.
