International Package
International Package
Customs clearance and delivery service for international goods in the Express Shipment modality in an easy and uncomplicated way, through simplified tax collection regimes (RTS) or Compliant Shipment Program (PRC). With expertise in courier transport, we offer quality, agility and traceability in end-to-end service delivery, and we deliver confidence to our clients.
With expertise in this segment, we offer quality service delivery and build trust with our clients.
General Information International Courier
Requirements:
To ensure this product fully meets your needs, we recommend that you consult our guidelines and thoroughly review applicable regulations. If you wish, we are available to help you.
Click here to access the essential requirements related to import and export of shipments and documents. Furthermore, learn which products are restricted for courier transport.
Customer, you will need to keep all documents related to your import. For more information visit:
Dangerous Products
Attention to products
This guide describes products restricted for import, based on current regulations, limits, details about collection and delivery.
Click here and learn all the details, if you have any questions, contact us.
Access the legislation through the links:
Instrução Normativa 1737 de 15 de setembro 2017
Portaria COANA 81 de 17 de outubro de 2017
Lei 10833 de 29 de dezembro de 2003
Appeal
To ensure compliance with customs regulations, it is essential that your express shipment import declaration meets the requirements detailed in the provided links. As stipulated by customs regulations, non-compliance with legal provisions may result in penalties and sanctions.
Got questions? Check out our
frequently asked questions
Our Delivery and Pickup Policy guides and prepares our Employees and Service Providers to make deliveries to the address provided on the Invoice. In addition, when making the delivery/pickup, the recipient must complete all required fields on the Delivery Protocol. If you have not yet received your order, we recommend that you contact the store where you made your purchase, verify the delivery address, and follow the instructions provided by the store.
This is an unusual situation. We recommend that you contact the store where you made the purchase immediately to check the current status.
This status indicates that your package is being transferred from the origin location to the destination. But don’t worry! Your order will arrive at the delivery address as soon as possible.
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