Do you have any doubts? Here are some
frequently asked questions
The delivery or collection time for your order is directly linked to your region/location. For more details, please contact the store where you made your purchase and ask about the delivery time. Take this opportunity to confirm your details (e.g. delivery address).
No, Total Express does not charge our customers for delivery attempts. Any type of charge in relation to the product or freight must be negotiated directly with the store where you made your purchase.
You can track your orders via Total Tracking on the website and follow the progress of your orders via emails and SMS messages.
Still need help?
Talk to Eva, our virtual assistant