Accessibility
This website has been developed so that its content can be consumed by all individuals, with or without special needs. Check out bellow some of the items we've implemented to make the browsing experience the best it can be:
Keyboard Navigation
To navigate the site using a Windows computer, use the following keyboard shortcuts:
ALT + 0: Redirects the user to the accessibility page
ALT + 1: Redirects to the content of the page
ALT + 2: Redirects to the main menu
ALT + 3: Redirects the user to the homepage
For keyboard navigation on a MacOS computer, use the following combinations:
Control + Option + 0: Redirects the user to the accessibility page
Control + Option + 1: Redirects to the content of the page
Control + Option + 2: Redirects to the main menu
Control + Option + 3: Redirects the user to the homepage
Text Alternatives
In the images that appear on our pages, a text alternative is provided so that screen readers and other assistive tools can understand the content.
Video Content
Whenever possible, we provide a text alternative, including captions.
Third-Party Components
If you encounter any difficulties viewing or navigating the content of this website or notice that any content, feature, or functionality is not fully accessible to people with disabilities, please contact our Customer Support. We are always available to assist and constantly improve our services.
Additional Assistance
If you encounter any difficulties viewing or navigating the content of this website or notice that any content, feature, or functionality is not fully accessible to people with disabilities, please contact our Customer Support. We are always available to assist and constantly improve our services.
Sign Language Interpretation
Individuals with hearing impairments can download the VLibras program from the Brazilian Public Software Portal (SPB) by clicking here.
Do you have any doubts? Here are some
frequently asked questions
To contact the store where you made your purchase, Total Express advises that you go to the company's website and navigate to find information such as "Contact Us", "Customer Service", "Customer Service", among others.
If your order hasn't arrived within the timeframe specified at the time of purchase, Total Express recommends that you contact the store immediately for more information. Total Express would also like to take this opportunity to introduce you to our Tracking tool. Here you can follow the progress of your order without having to contact the store. To view the current status of your order, click here.
Total Express recommends that you immediately contact the store where you made your purchase, informing them of your availability. Also, take this opportunity to check the delivery address.
Still need help?
Talk to Eva, our virtual assistant
